Privacy Policy
TERMS OF USE
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PRIVACY POLICY
Last Updated: January 2026
Landcare ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (landcare.ca) or interact with our services. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
1. Information We Collect
Information You Provide Directly: We collect personal information that you voluntarily provide to us, including your name, phone number, email address, and physical address when you contact us via email, submit a form on our website, request a quote, or download resources such as our pricing guide.
Information Collected Automatically: When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data.
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website. By continuing to use our website, you consent to the use of these technologies as described below.
Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled.
Analytics Cookies: We use Google Analytics and other analytics services to understand how visitors interact with our website, including pages visited, time on site, and traffic sources.
Advertising and Retargeting Cookies: We use tracking technologies from third-party advertising platforms, including:
- Meta (Facebook) Pixel – to measure advertising effectiveness and deliver relevant ads on Facebook and Instagram
- Google Ads Tags – to measure conversions and show you relevant ads across Google's advertising network
These technologies collect information about your browsing activity to help us show you relevant advertisements and measure the effectiveness of our campaigns. This information may be used to build audience profiles for retargeting purposes.
Managing Your Cookie Preferences: You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect website functionality.
3. How We Use Your Information
We use the information we collect to: provide and improve our services; respond to your inquiries and provide quotes; send service-related communications; analyze website usage patterns; deliver targeted advertising and measure campaign effectiveness; create retargeting audiences for future advertising; and comply with legal obligations.
4. Sharing Your Information
We may share your information with: service providers who assist with our operations (such as website hosting and analytics); advertising platforms (Meta, Google) for the purposes described above; and legal authorities when required by law.
We do not sell your personal information to third parties.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Rights Under PIPEDA
You have the right to: access the personal information we hold about you; request correction of inaccurate information; withdraw consent for certain processing activities; and file a complaint with the Office of the Privacy Commissioner of Canada.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
For questions or comments regarding this policy please contact us.
Additional information about Canada’s Privacy Act can be found here.